Turning Conversations into Connections - with a Human Touch
Every great innovation begins with frustration.
For us, it was watching UK businesses lose valuable customers – not because they lacked great products or services – but because they couldn’t respond fast enough in a world that never switches off.
KnoxxAi was founded with one simple mission: to help businesses communicate better, faster, and more meaningfully through intelligent automation.
What started as a small team passionate about AI and customer experience has grown into a trusted partner for brands across Retail, Travel, and Events – helping them deliver real-time engagement and measurable results through conversational Ai.
Our Mission
At KnoxxAi, we believe technology should work with people, not replace them.
Our mission is to bridge the gap between brands and customers – creating AI chat solutions that feel natural, helpful, and genuinely human.
Whether it’s helping a retailer guide a shopper, an events company handle ticket enquiries, or a travel brand personalise trip planning – KnoxxAi ensures every customer feels heard, valued, and understood
Our Impact
We have helped businesses across the UK unlock new levels of performance and efficiency:
- 70% faster customer response times using automated chat flows.
- Up to 30% increase in lead conversions through real-time engagement.
- 24/7 availability, keeping businesses connected even after hours.
- Reduced support costs and improved customer satisfaction scores.
Behind every number is a story of a business that reclaimed time, improved service, and built stronger relationships with its customers.
Industries We Serve
Retail & E-commerce: Helping brands engage customers from first click to final checkout – answering questions, recommending products, and reducing abandoned carts.
Travel: Supporting travellers with instant itinerary updates, booking queries, and personalised experiences that make every journey smoother.
Events: Empowering organisers to automate registrations, handle guest enquiries, and deliver seamless experiences before, during, and after every event.
We understand each industry’s unique challenges – and design AI chat solutions that feel bespoke, not generic.
Our Promise
We don’t just build chatbots – we build trust, connection, and customer confidence.
At KnoxxAi, every interaction is designed to make technology feel more human.
We’re here to help businesses not just keep up, but stand out – by turning every conversation into an opportunity to connect.
Services We Provide
Chatbot Integration
KnoxxAi Chatbot integrations mixes the use of GPT-4 to enable automated communication between businesses and customers through chat interfaces, and multiple omnichannels.
Top feature
- Fast Deployment
- Multiple Channels
- NLP Ai Agent Platform
Highly Customisable
KnoxxAi boasts a highly customisable Ai-agent Solution that adapts and meets multiple business needs, workflows and customer trends
Top feature
- Analytics and Reporting
- Drag-and-drop Bot Builders
- Industry Specific features
Customer Service
Customer Service is elevated by the use of Chatbot solutions which provides instant, relevant and accurate responses to inquiries, reducing wait times and improving overall satisfaction
Top feature
- Live Chat Support
- Omnichannel Support
- Ticket Management
68
%
Increased Productivity
90
Average Saved Agent Time (Mins) Per Month
50
Increase Ai Adoption (%) '24
2000
Active Agents
Unified Dream Team
What our client says
Floyd Miles
Project Manager
Richard Villiom
UX Engineer
Denver Mark
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