Ai Chatbots for Travel — Boost Bookings, Cut Response Times & Elevate Customer Experience
Travellers want instant answers — not hold music or delayed email replies. From late-night booking queries to real-time itinerary changes, customers expect 24/7 personalised service.
KnoxxAi brings AI-powered automation to your travel business, handling thousands of queries at scale while driving upsells and loyalty.
Industry Challenges
Travel businesses face constant friction that impacts conversion:
- Long response times causing booking abandonment.
- Overloaded call centres and support staff during peak seasons.
- Lost upsell opportunities (insurance, upgrades, add-ons).
- Fragmented customer experience across channels.
- Costly manual handling of repetitive FAQs and booking status checks.
How KnoxxAi Solves Them
- Instant Booking Support: KnoxxAi guides customers through booking steps, answering pricing, visa, and itinerary queries in real time.
- Smart Upselling: Suggests upgrades (business class, hotel deals, excursions) using dynamic intent detection.
- 24/7 Multilingual Chat: Engage global customers anytime, anywhere — no timezone gaps.
- Post-Booking Care: Automate itinerary updates, cancellations, and cross-sell offers.
- Seamless Integrations: Works with major CRMs, booking engines, and payment gateways (Amadeus, Sabre, Travelport).
