loader
Book demo
Login
Login
Book demo

Privacy Policy

Effective Date: 01/01/25
Last Updated: 05/03/25

 

  1. Introduction

Welcome to KnoxxAi.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information, including Google user data, in compliance with applicable data protection regulations.

  1. About KnoxxAi.com and Our AI Agent

KnoxxAi is an AI-driven automation platform designed to streamline business communication and workflow efficiency. Our AI Agent integrates with various platforms, including Google services, to enhance functionality for our users.

  1. Data Collection and Usage

We collect and use data in the following ways:

3.1 General Data Collection

  • Information provided directly by users (e.g., account details, preferences).
  • Interaction data (e.g., usage patterns, customer interactions with our AI Agent).
  • Technical data (e.g., IP address, device type, browser information).

3.2 Google User Data

KnoxxAi may access and process Google user data when users grant permissions for integrations with Google services. We use this data to:

  • Provide AI-driven automation and responses within Google-integrated services.
  • Sync and manage information between Google services and KnoxxAi.
  • Improve user experience by leveraging Google’s APIs for enhanced functionality.
  1. How We Use Google User Data
  • KnoxxAi accesses Google user data only with user consent and strictly for the intended functionality.
  • We do not store, share, or sell Google user data for any unauthorised purposes.
  • Any processing of Google data aligns with Google’s API policies and applicable data protection laws.
  • KnoxxAi does not use Google Workspace services.
  1. Data Sharing, Transfer, and Disclosure

We do not sell or rent your personal information. However, we may share Google user data with:

  • Service Providers & Third-Party Processors: Trusted partners who help operate our services (e.g., cloud hosting, analytics providers). These partners are bound by strict data protection agreements and can only process data for the intended purpose.
  • Legal Compliance & Security: If required by law, regulatory requirements, or to protect user rights, we may disclose data to law enforcement or legal authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred under the same privacy commitments. Users will be notified in such events.
  1. Data Protection and Security Measures

We implement robust security measures to protect user data, including:

6.1 General Security Measures

  • Encryption: Data is encrypted both in transit and at rest using industry-standard encryption protocols.
  • Access Controls: Strict access control mechanisms limit data access to authorised personnel only.
  • Regular Audits: Ongoing security assessments to identify and mitigate risks.
  • Compliance with Industry Standards: Adherence to GDPR, CCPA, and other relevant regulations.

6.2 Protection of Sensitive Data

For sensitive Google user data, we implement additional protection mechanisms, including:

  • OAuth 2.0 Authentication: Ensuring secure authentication without storing user credentials.
  • Data Minimisation: Collecting only the data necessary for the requested functionality.
  • Anonymisation & Pseudonymisation: Where applicable, data is anonymised to prevent identification.
  • Strict API Scoping: We request the minimum necessary permissions to ensure user control over data sharing.
  1. User Rights and Control

Users have the right to:

  • Access, update, or delete their personal data.
  • Withdraw consent for Google data access at any time.
  • Request data portability where applicable.
  • File a complaint with regulatory authorities if their privacy rights are violated.
  1. Retention of Data

We retain user data only as long as necessary for providing services and complying with legal obligations. Google user data is retained based on user consent and can be removed upon request.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle data, please contact us:

Email: info@knoxxai.com
Address: 128 City Road, London, EC1V 2NX
Phone: +44 (0) 7541006263

  1. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Users are encouraged to review this policy regularly.

By using KnoxxAi.com, you agree to the terms outlined in this Privacy Policy.